Our mobile app
This section covers the Surulere Foods app for iPhone and Android. The app is a way to shop the same store, and the information we hold is the same information we hold for surulerefoods.com.
What the app collects
If you shop without an account, the app sends only what is needed to show you products and to build your basket. We do not collect your name, your email address or any device identifier at that point.
If you sign in, you use a Surulere Foods customer account. Shopify emails you a one-time code; there is no password for us to store. Once signed in, the app shows your name, your email address, your delivery addresses and your order history, so that you can reorder.
When you check out, you enter your delivery address, contact details and payment details in Shopify's secure checkout. Card details are handled by Shopify and its payment providers, and are never seen or stored by the app or by us.
What the app stores on your phone
Your sign-in token is kept in the device's secure store (Keychain on iPhone, Keystore on Android) and is removed when you sign out. Your basket is stored on your device by reference, so it survives closing the app.
What the app does not do
The app contains no advertising, no analytics and no tracking libraries. It does not track you across other apps or websites, does not read your contacts, photos, files or location, and does not send notifications.
Who else sees your information
Shopify International Limited hosts our store and processes this information on our behalf, as our service provider. We use delivery partners to bring your order to you, and they receive your name, delivery address and phone number and, where the courier sends delivery updates, your email address. They use this only to deliver your order. We do not sell your personal information.
How long we keep it
We keep your customer account for as long as you have one. We keep records of completed orders and invoices for six years, because UK tax and accounting law requires it.
Deleting your account
You can start deletion in the app: Account, then Delete account. You can also ask on our website at surulerefoods.com/pages/delete-account, which works whether or not you still have the app installed. We complete requests within 30 days and email you to confirm. Records we must keep for tax purposes are deleted once that six-year period ends.
Your rights and contact
You can ask us for a copy of your information, ask us to correct it, or ask us to delete it. Contact us through surulerefoods.com/pages/contact.
For our full privacy policy, see surulerefoods.com/pages/privacy-policy.